Product Safety Recall – Fiernero OY1052L Trolley Jack Recall
ACCC Product Safety Recall Reference: PRA 2026/20968
Supplier: Trade Hero Australia Pty Ltd
Brand: Fiernero
We are conducting a product safety recall of the Fiernero OY1052L Low Profile Hydraulic Trolley Jack.
We sincerely apologise for the inconvenience this may cause. We understand that this product may have been purchased for important vehicle maintenance work, and we want to make the recall process as clear, simple and fair as possible for affected customers.
This recall applies to affected units sold with 2 tonne / 2,000 kg rating information.
You can view the official ACCC recall notice here:
Affected Product
Product name: Fiernero OY1052L Low Profile Hydraulic Trolley Jack
Model: OY1052L
SKU: 2TLWPROJACK
Affected batch numbers:
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2TLWPROJACK010
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2TLWPROJACK011
Sold between: 24 March 2026 and 17 June 2026
Sold through: Fiernero website, Trade Hero, Amazon, Bunnings Marketplace, DropshipZone, eBay and Kogan.
Customers can check the model number and batch number on the product label, packaging, order record or invoice.
If you are unsure whether your product is affected, please contact the Fiernero Recalls Team. We will help you check and confirm this.
What Is the Issue?
The affected trolley jack was supplied with 2 tonne / 2,000 kg rating information.
Following an Australian product safety review, the affected product should only be used up to 1,200 kg.
The affected trolley jack does not have a 2,000 kg lifting capacity and may fail during use if a customer attempts to use it to lift a load above 1,200 kg.
What Is the Hazard?
If the affected trolley jack is used above 1,200 kg, it may be overloaded.
This may cause the jack to lower, move, or become unstable while lifting or lowering a vehicle. If this occurs, there is a risk of serious injury or death from crushing injury to the user or other people nearby.
What Should Customers Do Now?
Please stop using the affected trolley jack immediately.
Do not use the affected trolley jack to lift any vehicle or load.
Please contact the Fiernero Recalls Team so we can arrange the return of the affected trolley jack and provide a full refund.
We know this is inconvenient, and we are sorry for the disruption. Our team will do our best to make the return and refund process as smooth as possible.
Remedy — Return for Full Refund
Customers with an affected trolley jack can return the product for a full refund.
The Fiernero Recalls Team will provide:
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a prepaid return label;
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clear return instructions; and
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a full refund once the returned trolley jack is received and matched to the affected order.
You will not need to pay for return shipping.
How to Arrange Your Return and Refund
Please email us at:
Please use the subject line:
Fiernero OY1052L Recall Claim
Please include the following details in your email:
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Full name
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Phone number
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Postal address
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Order number, if available
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Platform where you purchased the product, for example eBay, Kogan, Amazon, Bunnings Marketplace, DropshipZone or Fiernero website
Once we receive your email, the Fiernero Recalls Team will help confirm your affected order and provide return instructions.
Contact Details
Recall email: recalls@fiernero.com.au
Phone: +61 3 7073 2229
Recall page: https://fiernero.com.au/pages/recall
The Fiernero Recalls Team will respond to recall enquiries as soon as possible.
Frequently Asked Questions
Can I continue using the trolley jack?
No. Customers should stop using the affected trolley jack immediately.
What if I only use it below 1,200 kg?
The recall remedy is to return the affected trolley jack for a full refund. Please contact the Fiernero Recalls Team and we will help arrange your return.
Do I need to pay for return shipping?
No. The Fiernero Recalls Team will provide a prepaid return label.
When will I receive my refund?
Your refund will be issued once the returned trolley jack is received and matched to your affected order.
What if I purchased through a marketplace?
Please still contact the Fiernero Recalls Team using the contact details above. We will help match your order and process your return and refund.
What if I am unsure whether my trolley jack is affected?
Please contact us with your order number, product photos, batch number if visible, and the platform where you purchased the product. We will help confirm whether your product is affected.
We Apologise for the Inconvenience
We sincerely apologise for the inconvenience caused.
The Fiernero Recalls Team understands that a recall can be frustrating and disruptive. We are committed to doing the right thing, supporting affected customers, and completing the return and refund process as quickly and fairly as possible.